Information

FAQ

What are the requirements to get a breast pump covered through my insurance carrier?

Most insurance carriers require a prescription from a physician which can be your family doctor, OB/GYN or child pediatrician. The prescription should always be written for the mother.

At what stage of my pregnancy will I be able to get a free breast pump through insurance?

Some insurance companies will cover a pump in the 3rd trimester; others may only cover it after you have given birth. As soon as you fill out the order form on our site for an insured breast pump we will notify you via email at what stage your insurance company will cover the pump under your plan.

Which breast pump model will be covered by my insurance carrier?

Most insurance companies will cover a basic double electric breast pump, which will include all the pertinent accessories you will need in order to be able to use the breast pump. However, you always have the option of upgrading to the latest breast pump kits which are available on A-Med Supplies.

Which brand of breast pump does amedsupplies.com provide?

Amedsupplies.com partners with Medela, which is the top choice of breast pumps for new moms. We offer multiple types of Medela pumps, including the Medela Freestyle Breast Pump and the Medela Pump In Style Advanced, among others. Medela breast pumps have proven themselves to be the most convenient and comfortable pumps available. However, we also offer pumps from other popular brands including Spectra, Ardo, and more. You can check out all of our insured breast pumps here!

What if my breast pump is defective or a part of the pump is broken?

Medela takes pride in their high-quality products; therefore you don’t need to call us if something is defective. You will need to contact Medela customer service directly at 800-435-8316. Their customer service department will work with you to troubleshoot any issues you are having with your pump or any parts that are deemed defective. If there will be a need to have the breast pump replaced, Medela will do so.

Ordering Details

How do I order a breast pump from Amedsupplies.com?

To order your breast pump through insurance, you will start by filling out our online order form. During this time, you will need to obtain a breast pump prescription from your doctor (you don’t need to have your prescription before you order but it helps the process move more quickly). At that point, we will verify your coverage and hip out your order straight to your door! You can learn more about our process here.

How can I benefit from ordering a breast pump through amedsupplies.com?

We work directly with all the insurance companies that are listed on our site, which gives us a great advantage to verify eligibility within 24-48 hours. Due to the fact that we have direct access to your insurance provider, we will have your pump shipped in less than a week.

Where do I fax or email my prescription?

It is beneficial to have your prescription before you contact us, or fill out the online order form. You can email your prescription to sales@amedsupplies.com. Or, send it to our secure fax 1888-877-7765. You also have the option to attach your prescription when you fill out our online order form.

When will I be contacted about what my insurance plan will cover?

We make it easy. When you have filled out our online order form you will be able to see what your insurance will typically cover. If there will be an exception to your insurance plan we will notify you via email.

How soon will I receive my breast pump after placing my order with Amedsupplies.com?

Once the breast pump is approved by your insurance, we usually process your order within 24 hours. We ship via UPS. If you live in NY you will most of the time receive it the next day, any other state it may take 3-5 business days.

How can I check the status of my order?

Our user-friendly system will allow you to log in anytime to view your order status up front. Our email notifications system will keep you in the loop at all times throughout the process. You may also contact us at 845-783-6678 or email us at sales@amedsupplies.com. We will respond to all inquiries as quickly as possible.

Disclaimer

The information provided on this website is not intended or implied to be a substitute for professional medical advice. The information on this website is made available with the understanding that the content and service providers are not engaged in rendering medical, health, psychological or any other kind of personal professional services through this website. Nothing on this website is intended to replace the advice of a health care professional, medical diagnosis or treatment. The information provided by Amedsupplies.com is intended to educate and help mothers to make better healthcare decisions, and should never be construed as medical advice. Any action taken by a user in response to information obtained from this website is at the user’s discretion.


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