Effective Date: 01/01/2024
Last Updated: 01/01/2024

1. Introduction

Welcome to A Medical Supply Inc. (also known as amedsupplies.com). By using our website, products, or SMS communication services, you agree to abide by these Terms and Conditions.

If you do not agree with any part of these terms, please discontinue use of our services immediately.

2. Use of Services

A Medical Supply Inc. provides medical supply products and related services to customers based in the United States. By using our services, you acknowledge and agree that:

• You are 18 years or older or have obtained parental/guardian consent.
• You provide accurate and truthful information when placing an order.
• You understand that any medical products provided are based on prescriptions and eligibility verification.

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from A Medical Supply Inc. for order confirmations and shipping address verification.

• Message Frequency: Messages are sent as needed for order confirmations and shipping updates, typically not exceeding 2 messages per order.
• Opt-Out: To stop receiving messages, reply “STOP” at any time.
• Help Assistance: For assistance, reply “HELP” or contact us at [email protected].
• Carrier Fees: Standard carrier messaging rates may apply.
• Privacy: We respect your privacy. For more details, please refer to our SMS Privacy Policy.

4. Product Orders & Payment

• Orders are processed only after prescription verification and insurance eligibility checks (if applicable).
• Payments must be completed before shipment, unless covered by insurance.
• A Medical Supply Inc. is not responsible for delays caused by incorrect information, outdated addresses, or insurance processing.

5. Returns & Refunds

Due to the nature of medical supplies, returns and refunds are subject to the following conditions:

• Non-returnable items: Opened, used, or customized medical products.
• Refund eligibility: Only applies to incorrect or defective products reported within 7 days of receipt.
• Return process: Contact us at [email protected] before sending back any items.

6. Privacy & Data Protection

We respect your privacy and follow industry best practices to protect your data.

• We do not sell or share your information with third parties.
• SMS data is not stored beyond its intended purpose.
• See our SMS Privacy Policy for full details.

7. Limitation of Liability

A Medical Supply Inc. is not responsible for:

• Medical conditions or adverse effects related to product use.
• Insurance claim denials or changes in coverage.
• Any indirect, incidental, or consequential damages arising from service use.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services implies acceptance of any changes.

9. Contact Information

For any questions regarding these Terms, contact us:

Company Name: A Medical Supply Inc.
Website: amedsupplies.com
Email: [email protected]